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How fixsatta Handles Your Personal Data

At fixsatta, your personal data belongs to you — we collect only what we need to run your account and keep it secure.

Data collected only when neededEncrypted account storageYour rights, clearly statedIndia-specific jurisdictionContact us anytime for access requests

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What This Policy Covers and Where It Applies

fixsatta Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every interaction you have with fixsatta — account creation, deposits via UPI, Paytm or PhonePe, session activity and support conversations. We operate under applicable Indian data protection frameworks and handle your data only as permitted by local law. When you deposit

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through UPI or Paytm, only the transaction reference and amount are logged; we never store your full bank credentials. PhonePe and Google Pay callbacks are processed server-side and discarded after verification. If you access fixsatta from a region where local law restricts such services, this policy
2
still governs any data we may have collected during that session.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to see what data we hold, request a correction or ask us to delete your account records, our privacy team is reachable through three direct channels.

Email Privacy Desk Send your full name, account ID and the nature of your data request to our privacy email. We log every request and confirm receipt within 24 hours, then process within 72 hours of that confirmation.

Live Chat Support Start a live chat session on fixsatta and ask to be connected to the data-rights team. Our chat agents are available around the clock and can escalate your request immediately to the privacy desk.

Written Request Form Use the in-account privacy request form under Account Settings. Fill in the type of request — access, correction or deletion — and submit. You will receive a ticket number to track progress at any time.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Every layer of data handling at fixsatta is built around minimising what we hold and securing what we must keep.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. No third-party advertising cookies are placed without your explicit consent, which you can withdraw from the cookie settings panel at any time.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-factor authentication is available on your account and we strongly encourage you to activate it the moment you open your account with us.

Data Retention Schedule

Active account data is retained for the duration your account remains open. Once you request deletion, personal identifiers are removed within 30 days; anonymised transaction logs may be retained for up to seven years for fraud-prevention purposes.

Third-Party Sharing

We share data only with payment processors like UPI networks, Paytm and PhonePe to complete your transactions, and with fraud-detection services. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Your Right to Access

You may request a full export of the personal data we hold on you at any time. We will deliver a structured, machine-readable file to your registered email address within seven working days of verifying your identity.

How to Request Changes

To correct inaccurate data — such as a misspelled name or outdated contact number — submit a correction request via the in-account form or email our privacy desk. Verified corrections are applied within five working days.

Your Questions About This Policy, Answered

These are the questions we receive most often from people who want to understand their data rights on fixsatta. If your question is not covered here, contact our privacy desk directly and we will respond within 72 hours.

We collect your name, email address, mobile number and date of birth during account creation. When you transact via UPI, Paytm or PhonePe, we log the transaction reference and amount — never your bank login credentials or full card details.

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions, and with fraud-prevention services. We do not sell, rent or trade your personal data with advertisers or any unrelated third party.

Submit a data access request through the in-account privacy form or email our privacy desk with your account ID. After identity verification, we deliver a structured data export to your registered email within seven working days.

Yes. Submit a deletion request via the in-account form or through live chat. Personal identifiers are removed within 30 days of verification. Anonymised transaction records may be retained up to seven years solely for fraud-prevention compliance.

We use session cookies for login continuity and analytics cookies to measure page performance. Advertising cookies are only placed with your explicit consent. You can review and withdraw consent at any time via the cookie settings panel in your browser.

If your account is inactive, data is retained per our seven-year fraud-prevention schedule in anonymised form. Once you request full deletion, your personal identifiers are removed within 30 days of our privacy team verifying your identity.

Reach the privacy desk via email, live chat or the written request form in Account Settings. We log every complaint, confirm receipt within 24 hours and aim to resolve data-handling disputes within 10 working days of receiving full details.

How fixsatta Handles Your Personal Data

Contact Us About Your Data

How We Protect and Manage Your Data

Cookie Policy

Account Security

Data Retention Schedule

Third-Party Sharing

Your Right to Access

How to Request Changes

Your Questions About This Policy, Answered

01 What personal data does fixsatta collect when I open an account?

02 Does fixsatta share my data with any third parties?

03 How can I request access to the data fixsatta holds on me?

04 Can I ask fixsatta to delete my personal data?

05 What cookies does fixsatta use and how do I manage them?

06 How long does fixsatta keep my account data after I stop using the platform?

07 Who do I contact if I believe fixsatta has handled my data incorrectly?

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